Quality Assurance Services

Accommodation that meets and exceeds visitor expectations plays a vital role in securing loyal, repeat customers. Tourism BC’s Quality Assurance team works with the hospitality industry to enhance accommodations and attractions through industry counselling, approved accommodation programs, including Canada Select and Camping Select rating programs.

The unit conducts inspections of accommodation properties throughout the province to support Tourism BC’s HelloBC® Listing Program for accommodations as well the Hotel Association of Canada’s Canada Select and Camping Select rating programs. In addition, this team has worked with 2010 Legacies Now and the BC Hotel Association to assess accommodation properties and collect information on the services provided for people with mobility, visual and hearing impairments.

Approved Accommodation Program

The Approved Accommodation Program applies a standardized system of minimum requirements that evaluates cleanliness and state of repair of tourist accommodation properties province-wide. By establishing minimum standards of cleanliness, comfort and courtesy, visitors to the province can be confident in their selection of accommodation when using an Approved Accommodation property.

For more information go to www.tourismbc.net or contact:

Brent Hegadoren, Quality Assurance Coordinator.
Email: Brent.Hegadoren@tourismbc.com

Service and Attractions Highway Sign Program

In a cooperative venture, the Ministry of Transportation and Infrastructure and Tourism British Columbia, have developed a provincial sign policy for tourist services and attractions.

Learn more...

Contact Information

Brent Hegadoren, Quality Assurance Coordinator

250 387 3023

Brent.Hegadoren@tourismbc.com